Operations and technology professional with a successful track record in coordinating operations and technology at a national level. A skilled problem solver, collaborator, and project coordinator. Passionate about race, equity, diversity, and inclusion initiatives.


  • Microsoft Office Suite
  • Salesforce
  • Lansweeper
  • Tech Ticket Triage and Assignment
  • Project coordination


  • Office Management
  • Creative Problem Solving
  • Vendor Management
  • Budget Management
  • Bilingual – Spanish (Fluent)

Professional Experience

Jumpstart for Young Children, Boston, MA

Operations and Technology Manager (August 2021-April 2024)

  • Triage tech tickets and troubleshoot tier 1 technology tickets.
  • Provide technical and logistical support for national, organizational quarterly meetings.
  • Manage Confluence content used for internal communications.
  • Manage office operations for headquarters and national hub offices across the country.
  • Provide coverage during manager’s vacancy.
  • Provide support to VP of Operations for Technology and Operations team management
  • Coordinate uniform and collateral ordering for network of 75 university partners.
  • Department expense reporting and budget management.
  • Leader and participant in the LatinX Affinity group and organizational DEI initiatives.

Operations and Technology Coordinator (August 2019-August 2021)

  • Triaged tech tickets and assigned accordingly to members of the team.
  • Assisted Director of Operations and Technology with vendor management.
  • Managed Boston office operations.
Neighborhood House Charter School, Dorchester, MA

Assistant Out-of-School Time Manager/Admin Assistant (September 2018-June 2019)

  • Assisted OST Manager with expense reports.
  • Conducted interviews for new staff with OST manager.
  • Ordered and organized supplies for the program.
  • Created and maintained relationships with families.

Senior Group Leader (August 2017-September 2018)

  • Monitored grades K1-5th during recess and lunch.
  • Facilitated group activities for K2-1st students enrolled in afterschool.
  • Developed lesson plans for K2-1st groups in the afterschool program.
Wheaton College Early Education Center, Norton, MA

Classroom Assistant (September 2016-May 2017)

  • Assisted with playtime and supervised children under the age of five.
  • Helped organize different activities inside the classroom for the children to engage in.
  • Recorded attendance of children for every class.
Big Sister Association of Greater Boston, Boston, MA

Recruitment Intern (May-August 2016)

  • Attended local events to help recruit women and girls interested in the organization.
  • Called caretakers and helped enroll their child into a program offered by the organization.
  • Traveled to Boston neighborhoods to help promote the organization.


Wheaton College, Norton, MA
Bachelor of Arts, Women’s and Gender Studies