Resume

Operations and technology professional with a successful track record in coordinating operations and technology at a national level. A skilled problem solver, collaborator, and project coordinator. Passionate about race, equity, diversity, and inclusion initiatives.

Professional Experience

Operations and Technology Manager

Jumpstart for Young Children (August 2021-April 2024)

• Provided support to VP of Operations for Technology and Operations team management.
• Managed Senior Support Specialist calendar by scheduling MFA (multi-factor authentication) meetings.
• Conducted monthly department expense reporting and budget management.
• Provided support for national, organizational quarterly meetings.
• Managed office operations for headquarters and national hub offices across the country.
• Coordinated uniform and collateral ordering for 75 university partners.
• Leader and participant in the LatinX Affinity group and organizational DEI initiatives.

Operations and Technology Coordinator

Jumpstart for Young Children (August 2019-August 2021)

• Triaged tech tickets and assigned accordingly to members of the team.
• Assisted Director of Operations and Technology with vendor management.
  
• Managed office operations at headquarters located in Boston.

Assistant Out-of-School Time Manager

Neighborhood House Charter School (September 2018-June 2019)

• Created monthly expense reports.
  
• Drafted daily schedules for after-school program.
  
• Billed families for after-school services monthly.
  

Senior Group Leader

Neighborhood House Charter School (August 2017-September 2018)

• Developed lesson plans for K2-1st groups in the afterschool program.
• Monitored grades K1-5th during recess and lunch.
  

Education

Wheaton College, Norton, MA
Bachelor of Arts, Women’s and Gender Studies